A Little More Empathy, A Little Less Entropy

| Australia | Food & Drink

(I have just finished making a coffee order and I call out the number the customer was given. No one comes to pick up the order, so I call the number two or three times before the customer finally comes up to the counter to pick up her order. After a few seconds, she returns.)

Customer: “This coffee is cold!”

Me: “It’s been sitting here for a few minutes. I called it out a couple times but no one came to pick it up.”

Customer: “Well, this is cold! Perhaps you should only have competent people make coffees!”

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Needs A Slice Of Common Sense
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