A Little Calling Out Is Good For Your Mental Health

, , , , , | Right | February 1, 2019

(I work the back drive-thru a lot, so any trainees looking to learn it have to come to me. Today, I’m training a nice girl on a busy day when she points out that one of my coworkers is getting screamed at by a customer for multitasking.)

Customer: “I’M THE D*** MOST IMPORTANT THING RIGHT NOW. I BETTER SEE YOU AT THE F****** WINDOW!”

(He drives up and I get angry. I turn to the trainee and tell her to watch. As soon as he pulls up, I start cashing him out but pretend to draw a mental blank.)

Me: “God, sorry, sir. I didn’t mean to space out. I just had some lady scream and cuss at me because she drove twenty minutes down the road and chilled before eating her fries. She blamed us for them getting cold! I’m glad I have this sweet girl here with me because I wanted to cry.”

(The man is silent and has a look of shock on his face. The trainee leaves as not to laugh.)

Me: “It hurts when people scream at us for things we can’t control… Such as them ordering wrong or us being a little slow from multitasking. Some of us can’t handle the abuse. Minimum wage isn’t worth bad mental health.”

(I give him his change and smile while he looks down in shame.)

Me: “You have an absolutely perfect day! And sorry for that wait!”

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