A Little Bird Told Me…
I’m doing work experience for a week at a zoo. I’m in the farmyard inside a barn-esque building as people wander around. A boy, no older than seven, approaches the flightless cockatoo who lives inside on a large branch wedged in a pen fence. The cockatoo is named Charlie.
Cockatoo: *Looking at the boy* “Hey, Charlie!”
He says his own name sometimes, as he’s so used to hearing it.
Boy: *Gaping* “Wow! The cockatoo knows my name!”
Me: “Actually, the cockatoo is named Charlie, too. You have the same name!”
I thought this child would be excited, but nope. He tears up and starts absolutely bawling. He seems to be literally having a breakdown.
Boy: “I don’t want to have the same name as a cockatoo!”
I was speechless. The mother came over and, thankfully, apologised and walked away.
Question of the Week
Have you ever served a bad customer who got what they deserved?