A Latte Mistakes
Cincinnati, Coffee Shop, Drive-Thru, Employees, Ignoring & Inattentive, Ohio, USA | Working
| September 3, 2013
(I pull up to the drive-through.)
Me: “Can I please get a medium Diet Coke and a latte?”
Worker: “Is that a mocha?”
Me: “Latte.”
Worker: “Thank you; please drive around.”
(I pull up to the window where three employees are standing, and I see a soft drink by the window.)
Worker: “What was your order?”
Me: “A Coke and a latte.”
(The worker shuts the window and leaves. Her two coworkers do as well. The worker comes back and hands me a coffee cup, leaves, comes back and hands me a vanilla ice cream cone, and no soda, then shuts the window.)
Worker: “Thank you!”
(The latte was actually hot chocolate. I end up tossing it out and eating the cone.)
