A Lack Of Military Intelligence, Part 3
(I work tech support for a small US-based cell phone company. A customer calls in with an issue with the phone’s clock.)
Me: “Thank you for calling [Company]. This is [My Name]. How can I help you today?”
Customer: “Sometimes my phone is in military time, and sometimes it’s not.”
Me: “Oh, okay. Is there a pattern? Are there certain times it shows military time?”
Customer: “Yes, actually. It shows the regular time between like midnight and noon, but as soon as it’s one pm it goes into military time until midnight again.”
Related:
A Lack Of Military Intelligence, Part 2
A Lack Of Military Intelligence
Question of the Week
Have you ever served a bad customer who got what they deserved?
