A Heated Topic
(Note: a lunch party is sitting outside on our deck, which overlooks the waterfront.)
Me: “How is everything, folks?”
Customer: “Oh, the food’s great! It’s just a bit chilly out here.”
Me: “If you’d like, I can move you to a table inside, where it’s warmer.”
Customer: “Actually, could you just turn up the heat?”
Me: “Pardon?”
Customer: “The heat? Could you turn it up out here?”
Me: “There is no heating system.”
Customer: “Then, what’s that?” *points to railing around the deck*
Me: “That’s the railing.”
Customer: “No, it’s not; it’s a heater! It’s warm!” *touches railing as to show me how warm it is*
Me: “It’s warm because it’s been sitting in the sun.”
Customer: “Don’t try to trick me! I’m a scientist, and I know that heaters make things warm!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
