A Hawaiian Needs To Tell Them To Chill, Brah
We have a special on three of our pizzas. I am on the register and my coworker is in the back.
Customer: “What are your specials?”
Me: “We have a large Hawaiian, a large sausage, or a large pepperoni for $8.”
Customer: “How many toppings can I get on the $8 pizza?”
Me: “Well, it is one of three choices: the Hawaiian, the sausage, or the pepperoni.”
Customer: “But how many toppings can I get for the $8 deal?”
Me: “Our $8 deal is for the Hawaiian pizza, the pepperoni pizza, or the sausage pizza.”
I am becoming really frustrated and extremely disheartened about society because this isn’t that hard to understand.
My coworker comes up front, hearing some frustration in my voice.
Coworker: “What seems to be the problem here?”
I explain what I’ve said and the customer’s question. He then looks at her and says the same thing I’ve been saying for five minutes.
Customer: “So, I can get a Hawaiian for $8? That’s all I wanted to know!”
I facepalmed. After that customer left, the customer that had been behind her looked at me and told me I had handled that situation well. She also told me that she really thought about telling this customer what comes on the three pizzas that were $8.
Question of the Week
Have you ever served a bad customer who got what they deserved?