A Great Teacher Loves Their Students
(Throughout college, I work as a receptionist at a student-oriented tutoring office. Finals week has just started, and my mind is running on high-stress autopilot mode as I handle the many last-minute calls from other students.)
Student: “So, my appointment will be with [Tutor]?”
Me: “Yes, at 2:00 this Tuesday, [date]. Just don’t forget to bring two printed copies of your paper.”
Student: “My roommate and I share a printer, so that won’t be a problem.”
Me: “All right, we’ll see you then. Call if you have any questions, and I love you.”
(I automatically hang up the headset before even realizing what I just said.)
Me: “Oh, geez.”
(I guess the student understood because she evidently didn’t make a comment or complaint when she came in!)
Question of the Week
Have you ever served a bad customer who got what they deserved?