A Good Time To Excuse Yourself

, , | | Right | December 15, 2007

(I and others overhear this conversation between an employee and a customer.)

Employee: “Hello, how may I help you?”

Customer: “Yes, I would like to return this.” (Heaves a large propane tank, the kind used for barbecue grills, onto the counter.)

Employee: “Why?”

Customer: “It’s leaking.”

(At this point, all within earshot — four managers, the employee, three other employees, I, and two other customers — slowly turned our heads towards the leaking tank, careful not to make any sudden movements.)

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