A Freudian Slip And Slide
(I am helping a customer with some plumbing fittings for his old-home cast-iron pipes.)
Customer: “I don’t think this gasket is going to slide into the pipe.”
Me: “It should slide right in for you.”
Customer: “Well, if it don’t slide in, what can I use to help slide it in?”
Me: “You can use some KY jelly, and that will help.”
Customer: “Oh, yeah. We got some of that and should work just fine then.”
Me: “Yep, should work.”
(The customer’s wife comes around as we get other fittings together, and he looks at his wife.)
Customer: “Almost done here. Got all the stuff I need, and I just need to find where the KY jelly is.”
(The wife’s eyes gets big in disbelief. I initially think ‘what’s wrong with her?’)
Wife: “Umm. What?”
Customer: “The KY jelly to help slide the fittings into… oh… c**p.”
(The customer looks at me, and just as he does so, it dawns on me what we have both just said!)
Me: “Oh… We need to find the silicone jelly! Sorry! I have no ideal how I came up with KY jelly!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.