A Free Cup Of Kindness
(I am having a pretty rough time, and I am not looking forward to work. I work in a small taco shack near the beach. My customers are often inexplicably rude, with a few exceptions. A girl walks up to the counter, and before I can ask what she wants to order she grins at me. Her smile is so genuine, I’m speechless.)
Girl: “How are you today?”
(I’m really surprised at this point.)
Me: “I’m, uh, I’m pretty good, thank you.”
Girl: “Oh, that’s good.” *smiles again*
Me: “Thank you… uh, what can I get you?”
Girl: “Oh, hmm… can I have a chicken taco and small drink, please?”
Me: “Sure, that will be 4.95.”
Girl: *digs through her purse* “I only have $4.02. Can I take off the drink, please?”
Me: “Oh yeah, sure.”
(I hand her the receipt and a empty drink cup.)
Girl: *surprised* “Wait, I asked to take the drink off.”
Me: “I did. You made my day a whole lot better just by asking how I was and giving me a smile. Least I can do is buy you a drink!”
(She thanks me and gives me her prettiest smile yet before walking away. People should realize the difference a smile can make. It can change an employee’s whole day!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.