A (Free) Basket-Case
(I’m behind a customer being served.)
Cashier: “If you get one more yoghurt, you will get £20 off this purchase because of your loyalty card. Would you like me to get you one?”
Customer: “No, I don’t think so. I’m not spending more money on this store. You already rip me off more than enough.”
Cashier: “Okay. I was just trying to save you some money.”
Customer: “Don’t you do that.”
Cashier: “Do what?”
Customer: “Look at me like that.” *to the manager standing by the cashier* “She’s treating me like I’m stupid!”
Manager: “She’s right. One yoghurt and you get your whole basket for free. You’d have to be stupid not to take that offer!”
(The customer’s face lit up like a traffic cone and she stormed out screaming that she was going to sue.)
Me: “Do I get that offer?”
Cashier: “Let’s see!”
(I did.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.