A Fine Line Between Smarta** and Dumba**
(I work at a popular fast food restaurant. Drive-through customers should be aware that we can hear every word they say.)
Coworker: “Hi, welcome to [fast food place]. How can I help you?”
Customer: “I just need a minute to decide.”
Coworker: “No problem, just let me know when you are ready.”
(The customer talks to his passengers, while we listen…)
Customer: *to his passengers* “I should ask for something dumb on my ice cream, just to see what they say. How about pickles? They would probably just ignore me. Oh, I know… tomatoes!”
Customer: *to my coworker* “Okay, I’m ready.”
Coworker: “Alright, go ahead…”
Customer: “I’d like an ice cream sundae with tomatoes on it, please.”
Coworker: “I’m sorry, due to the recent recall in the States, we aren’t serving tomatoes right now. Can I offer you a sundae with pickles instead?”
Customer: *drives off without ordering anything*
Question of the Week
Have you ever served a bad customer who got what they deserved?
