A Few Reams Short Of A Full Intake Tray
I work in tech support. This is far from the worst, but this is a memorable call I got from a user.
User: “Sometimes our printer runs out of paper. What can we do about that?”
In the user’s defense, she probably meant, “The paper runs out during a report, and we can’t reprint it after reloading the paper,” but that’s not what she asked.
And the solution still should have been obvious — load paper before running the report.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.