A Fee(ble) Excuse
(I work in a bank call center. More often than not, I get calls about people who want to appeal late fees on their credit cards.)
Me: “Thank you for calling [Bank]. How can I help you today?”
Customer: “I would like to appeal my late fee on my credit statement.”
Me: “Sure thing. What is the reason you are appealing your late fee?”
Customer: “I forgot to pay my bill.”
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