“Imagine” The Day Getting Better
(I have just arrived at work after being dumped by my boyfriend the previous night. I sit down and log on to my computer, but then just stare into space. A middle-aged man walks past my cubicle who I don’t recognize, but that is common since my company is very large. Note: the background of my computer monitor is a collage of John Lennon pictures that I made.)
Random Coworker: *points at my computer screen* “Hey, you like John Lennon?”
Me: *feeling crappy* “Yeah…”
Random Coworker: “Me, too. He’s the best. I have a few books about him.”
Me: “Cool.”
(Normally I would be gushing about John Lennon at this point, but I’m too upset. He walks down the hall and out of sight. I assume he is done. But ten minutes later…)
Random Coworker: *holds out book* “Here it is!”
(I page through the book. It’s a book of rare photographs of John Lennon.)
Me: “Oh, wow!”
Random Coworker: “I have another copy of this book at home. You can have this one, if you don’t already.”
Me: “Really? Thank you so much!”
Random Coworker: “You’re very welcome.”
(Thank you, random coworker! I have yet to see you around again, but you made a terrible day a little more bearable.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.