A False Senses Of Security
(I am a cashier working. I see two of our security guards making comments and pointing at two customers in line at my till. The guards usually tease people and I just get annoyed. Then I look closely at the customers and see one has scars on their face, so I call the guards over.)
Security Guard #1: “Yeah?”
Me: “Why were you laughing at these ladies?”
Security Guard #2: “Duh! Because they’re d***s?”
Me: “Even if that is true, the word is lesbian, and this young lady is scarred. Please apologize!”
Security Guard #1: “But they’re f****** d***s! They look awful! Two girls together, laughing and kissing. They’re SOOO d***s! They’re disgusting!”
Security Guard #2: *to customers* “Get out of here you weirdos! This is a GOOD store. We don’t want you soiling it!”
(Security Guard #1 pushes the customers’ bag of goods on the floor, stamps on it and even rips a dress they were going to buy. One of the customers looks very upset and begins crying, while the one with scars holds her.)
Me: *to Security Guard #1* “Stop that! I’m telling [Manager] about your homophobia.”
Customer: “Listen, it’s okay.”
(The customer with scars comes up to the security guards, folds their arms and looks straight at them.)
Security Guard #1: “Well, what is it?”
Customer with scars: “I’m a MAN. And that’s my girlfriend. So, no. I’m NOT a ‘d***’, and I’d prefer it if you paid for our stuff.”
(The guards are so shocked, they don’t do anything. I call the manager over. Not only does he make the guards pay for what they did, but he gives the customers a 75% off coupon.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.