A Dual Personality
Me: “Hello! How are you? What can I get you?”
Customer: “Hey! Can I get a margarita?”
Me: “Sure, would you like that dressed?”
Customer: “Yes.”
Me: “Awesome! Would you like salt or sugar?”
Customer: “Yes.”
Me: “…Umm. Which one?”
Customer: “Yes.”
Me: “…I got that. But with what?”
Customer: “Yes.”
Me: “Right… So, I don’t think you’re listening to me… Salt. Or sugar. Or even maybe both. Which option?”
Customer: “Yes.”
(I go get the salt and sugar shakers.)
Me: “Okay. Salt-” *I wave the salt shaker* “-or sugar?” *I wave the sugar shaker* “Or perhaps both?” *I wave them both*
Customer: “Yes! Yes!”
Me: “Yes to what?!”
Customer: “I said yes already! Yes!”
Me: “Right… That’ll be $7.”
(I did both. She never came back to complain, to my knowledge, so I suppose I guessed correctly?)
This story is part of our Margarita roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?