A Dogged Request
(My boss, the groomer, does a thing called “stripping”, which is basically plucking the hairs off the body of a wiry-haired dog with a special brush. My coworker answers the phone and I’m right there listening to the conversation. It’s a man who owns an Irish Terrier.)
Customer: “Hello, I’d like to speak to your stripper!”
Coworker: “I’m sorry?”
Customer: “I need to make an appointment with your stripper!”
Coworker: “Um, do you mean our groomer?”
Customer: “I don’t know what you’re saying. I need the stripper to strip my Irish dog!”
Coworker: “All right. I’m just gonna put you on hold so I can put the… stripper… on the line.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
