A Disservice To Service Dogs

, , | Niagara, ON, Canada | Hopeless | May 15, 2016

(I have a service dog, for psychiatric reasons. I’m not blind, though most people seem to think eye-seeing dogs are the only service dogs out there. Thus, my life gets harder sometimes… Like while on vacation…)

Me: *with my dog by my side* “Hi, checking in for [Last Name]…”

Motel Guy: “NO DOGS! NO PETS ALLOWED!”

Me: “Well, she’s not a pet…”

Motel Guy: “NO PETS!” *yells something in a language I don’t understand to a woman in a back room*

Motel Lady: “Hi, yes, no pets here!”

Me: “She’s a service dog… We prepaid…”

(I starting to have a panic attack come on, but I try to keep it together.)

Motel Guy: “I’ll call the booking company…”

(I text my husband who is outside in the car with the baby, and ask if he can switch spots with me. Unfortunately the baby is crying and so he took him for a ride around the block.)

Motel Guy: “They say I need to let you stay. So the fee, for staying… plus a $300 deposit…”

Me: “What? We pre-paid, online…”

(At this point my husband pulls back up to the office.)

Me: “I’ll let my husband talk to you…”

(The next part, I am not present for; I run back to the car with my dog in tow, wishing I could hide under a table.)

Husband: “Would you refuse a wheelchair to someone that needed one? Because she NEEDS her dog. You can’t charge a FEE to someone who needs a fridge to store their medication, can you?”

Motel Guy: “I will make it only a $50 deposit…”

Husband: “No. I’ll be calling the booking site to cancel this, and if you manage to weasel a CENT out of us, we’ll sue.”

(Not only did the booking site refund us, but they gave us a credit, AND found us a nicer hotel for the same cost we had put up for that place, on a busy weekend. Sometimes, the good guys DO win!)

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