A Discount Is On The Cards

| Norway | Working | September 1, 2014

(My friend has spent over a year battling cancer, and due to the effects of almost a year in bed and a severe reaction to chemotherapy, she has to learn to walk again. On one of her trips home, we decide to go see a movie. She’s in a wheelchair, and I’m pushing.)

Friend: “Hello! We’d like two tickets to [Movie], please.”

Cashier: “Of course! With the discount, that’ll be [price].”

Me: “We get a discount? Awesome!” *I grin at my friend*

Cashier: *to me* “Yes, but I need your card first.”

Me: “Card? What card?”

Friend: “We don’t have whatever card you’re talking about.”

Cashier: “But you should bring your card for trips like this. It gets the companion a discount on their ticket.”

(Suddenly, I understand what’s going on. She’s referring to a carer’s card.)

Me: “Ah… I’m afraid you’re mistaken. I’m just here as a friend. We don’t have a card.”

(I quickly explain what the cashier is talking about to my friend.)

Cashier: “You can’t get the discount without the card.”

Friend: “I don’t have one. Can we just buy the tickets, please?”

Cashier: “Unless you can show me the card, I can’t give you the discount.”

Me: “No, I’m not here to accompany her. I’m really her friend. We’re going together.”

Friend: “Exactly what she says! I don’t have a card because I’m not disabled!”

Cashier: “You really do need to show me the card for this.”

(At this point, my friend is getting genuinely upset, and I’m not happy, either.)

Me: “Listen to me. I am her friend. She’s been ill, but this is not permanent. She’s getting out of the chair again, and she does not have a card.”

(You can see the cashier suddenly understand.)

Cashier: “I am so sorry! I didn’t mean to upset you!”

Friend: “It’s okay. I’d just like our tickets.”

Cashier: “Of course! I’ll get you a different discount as an apology. Feel free to sit anywhere in the theatre. There’s hardly any people.”

Me: “Thank you. That’s very kind.”

(We get our tickets, and because there’s still 30 minutes until the movie starts, we decide to head to a store down the street for snacks. Once we’re outside…)

Friend: “Hey, did you see what kind of discount we got?” *shows me her ticket* “Look, apparently we’re retired!”

(We had a good laugh about it, and enjoyed the movie as two ‘retirees’ in our early 20s!)

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