A Directionless Conversation, Part 3

(I answer the phone.)

Me: “Good evening, you have reached the front desk. How may I assist you?”

Guest: “I’m lost.”

Me: “I’m sorry to hear that; where are you right now?”

Guest: “I don’t know; I told you I was lost!”

Me: “Where are you calling from right now?”

Guest: *annoyed* “My cell phone!”

Me: “I understand that, ma’am, but I need to know where you are if you would like directions to the hotel. Is there a street sign near you?”

Guest: “Yes.”

(There is a very long pause.)

Me: “Can you tell me what it says?”

Guest: “No.”

Me: “No?”

Guest: “No. It’s dark; I can’t read it.”

Me: “Ma’am, if you would like me to give you directions I will need to know where you currently are. Can you please tell me the street name?”

Guest: “Fine…”

Related:
A Directionless Conversation, Part 2
A Directionless Conversation