A Dime Crime
(A customer tells me she wants to get rid of her change, so she pays in mostly loonies, quarters, and a few dimes. I type in the change and scoop some up to put in the register.)
Me: “Okay, so—“
Customer: “Oh, I want to keep that.” *puts a dime I didn’t pick up back into her wallet*
Me: “Oh, wait. If you take that back you won’t have enough to pay and my till will be off.”
Customer: “But I want the dime.”
Me: “But you technically already gave it to me.”
Customer: “I. Want. The. Dime. Back. I didn’t mean to give it to you.”
Me: “Okay, do you have money you can give me in exchange for that? You haven’t fully paid yet if you take back the dime.”
Customer: “I. WANT. THE. DIME. BACK! [STORE] IS STEALING MONEY FROM CUSTOMERS! NO ONE BUY HERE!”
(It was one of my first days on the job and my manager was MIA so I just let her leave since being ten cents short wasn’t such a big deal.)
Question of the Week
Have you ever served a bad customer who got what they deserved?