A Different Kind Of Data Leak

, , , , , | Right | July 2, 2019

(Many moons ago, working tech support, someone calls in with a problem with their printer. After working on it for over an hour, because he questions and argues every step of the way, I finally get him to tell me step by step what exactly he is doing.)

Customer: “I open a document, file, print, wait for it to finish loading, then unplug the printer cable and carry it across the room to the printer while holding the ends up so the data doesn’t spill out, and I plug it into the printer and it prints. And it worked like that yesterday.”

Me: *stunned pause for several seconds* “No, it didn’t.”

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