A Deserving Comeback

, , , | Right | August 5, 2020

I work at the front counter at a very popular and international chain of fast food restaurants. Being that most people hate dealing with customers, I am the only one on the front counter.

The store suddenly gets busy and a man walks up to order one vanilla cone. I take his order and then a few others before noticing his impatience at not getting his cone yet. Being a multitasker, I turn around to make his cone. However, the ice cream comes out a little melted and I have to put a few napkins around the cone to stop any dripping.

Me: “Here you go, sir! Sorry about the wait; it just got a little busy in here. Have nice day!”

Customer: “Yeah, thanks.”

He takes one look at the cone, pulls a face of sheer anger, and throws it on the counter.

Customer: “Take your d*** cone; I don’t want this piece of s***!”

He then storms out, leaving me and the other customers utterly bewildered as to what just happened. Some of my coworkers have noticed, too.

Me: “I… I don’t understand. Did I make it wrong?”

Other Customers: “It looked fine to me. Yeah, you’re doing fine. What’s his deal?”

The customer storms back in and goes into a rage with me.

Customer: “What the h*** was that?! You basically gave me ice cream in a napkin! I watched you fill it up then wrap it in a napkin because it was dripping all over, you idiot!”

Me: “I’m sorry, sir! I didn’t try to make it badly and the ice cream just comes out of a machine; I have no control over the temperature it comes out at!”

Before I can offer to make him a new one free of charge, he throws in his last words before storming out.

Customer: “You don’t deserve to work here, moron!”

And then my manager, out of nowhere, says:

Manager: “Well, you don’t deserve to be my customer!”

At least the customer was right about one thing: I don’t deserve to work at a minimum wage, dead-end job. I deserve to be a teacher, which is what I’m currently studying for and working at this restaurant to pay for.

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