Your Scheduling Is Pure Magic
(One of our doctors has asked that a patient’s appointment be removed from the daily list so the guy won’t get a double charge because of an error. We go to the front desk where one of our techs is helping cover during lunch. He is smart, but a bit of a goofball.)
Doctor: “Hey, can you take that patient off the appointment list? Nurse says you know how.”
Tech: “Sure.” *proceeds to work on computer* “Click this, click his name go here, click, and there, he’s disappeared! I AM THE HARRY POTTER OF SCHEDULING!” *takes a pen out of his scrub pocket and gestures at the doctor* “ALAHAMORA!”
Question of the Week
Have you ever served a bad customer who got what they deserved?