A Deep Seated Scammer
(I’ve gone with my boss to look at new desk chairs for our office.)
Me: “This one’s comfy!”
My Boss: “How much is that one?”
Salesman: “$280.”
Me: “Really? But it looks just like this one in the catalog that’s $179.”
Salesman: “No, see how the back is different?”
Me: “A little.”
My Boss: “I’m buying a lot of chairs. Is it possible to get a discount?”
Salesman: “No, $280 is the price. Plus delivery.”
My Boss: “Delivery? I’ve bought furniture from you a dozen times, and you’ve never charged us for delivery! We’re around the corner from you!”
Salesman: “Sorry, our prices are set.”
(The manager, whom my boss has done business with before, enters the showroom.)
Manager: “Hi, nice to see you again. What are you looking for?”
My Boss: “I want a set of office chairs, but your salesman said you can’t go below $280 for these. And are you charging for delivery now?”
Manager: “$280? That chair is $150! And no, we don’t charge for delivery.”
My Boss: *to salesman* “Is that true?”
(The salesman’s ears turn red.)
Manager: *to my boss* “I’m handling your account from now on.”
Question of the Week
Have you ever served a bad customer who got what they deserved?