A Deafening Mumble
Coworker: “That is [amount], please. Are you paying with cash or card?”
Customer: “What?”
Coworker: “Cash or card?”
Customer: “I can’t hear you.”
Coworker: *raising his voice* “Cash or card?”
Coworker: “Stop mumbling. Didn’t your mother teach you about mumbling?!”
Coworker: *yelling* “CASH OR CARD?!”
Customer: “All right, all right, you don’t have to shout! How much is it?”
Coworker: “[Amount].”
Customer: “What?”
(I have yet to see someone go so completely dead behind the eyes since.)
Question of the Week
Has a customer ever tried to cross you and lived to regret it? What happened?