A Day Late Is A Dollar Saved
Receptionist: “Okay, well that will be… hold on. It’s December 31st, right?”
Me: “Yeah.”
Receptionist: “Is there any reason you booked the appointment for today?”
Me: “Nah, I just knew my mom would be off work and able to take me, and I knew I’d be home from college.”
Receptionist: “Well, okay, so if you had waited until January 1st, our insurance would’ve flipped over and your appointment would have been covered. I’m really sorry they didn’t tell you that. Whoever booked your appointment should’ve said that. I’m going to just wait until tomorrow to enter this, just so you know, okay?”
Me: “Wait, seriously? Are you sure? It’s not going to mess up your records or anything?”
Receptionist: “Not at all. Whoever scheduled you should have let you know, so we’ll cover it. Have a good one!”
Mom: “Wow, that’s great.” *to me* “We should switch your brothers and dad to THIS practice!”
Question of the Week
Tell us about a customer who got caught in a lie!