A Customer From Page 666

, , , , | Right | December 7, 2019

(I work at a retail catalogue store. Customers can flip through a catalogue of items at the front of the store before coming to the tills to make their purchase.)

Me: “Hi, how can I—”

Customer: *interrupting* “Kettle.”

Me: “Okay, kettles start on page 466.”

Customer: “I want a kettle.”

Me: “Yes, you can find the kettle pages starting at page 466.”

Customer: “Just sell me a g**d*** kettle!”

Me: “Sir, you need to browse the catalogue to find the item you need before you come to make a purchase.”

Customer: “I did! It’s a white kettle!”

Me: “Did you happen to note down the catalogue number?”

Customer: “No! It’s a white kettle!”

(This went on for a good while until I had to leave my till, walk over to the catalogue terminals with the customer, and have it pointed out. He left grumbling about incompetent staff.)

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