A Crazy Fan With A Few Wires Loose

, | Working | May 1, 2015

(When I bought my house, I got a home warranty that’s basically an HMO for houses. If I need repair to something covered, I call a central number and they send out a repair person from the appropriate business: plumber, electrician, whatever. So one morning, I wake up and go out to my living room and my ceiling fan has come loose from its moorings and is just hanging there by the wires. After freaking out a bit, I called the home warranty folks.)

Me: “Uh, yeah, I have home warranty number [my info here], and I need… I guess an electrician, ASAP. My ceiling fan in my living room is hanging from the ceiling by its wiring.”

Scheduler: “Okay, I’ve got someone from [Business] who can come out on Monday.” *It’s Thursday*

Me: “No, I don’t think you understand. It is HANGING by its WIRING. In the middle of my living room. Where it could fall, possibly on people, at any time. This is really kind of an emergency.”

(So, after some wrangling, I get them to dispatch someone to come out within the next couple of hours. I can tell they’re using their “humoring the crazy lady” voices, but I don’t even care, because this really is an emergency, although it sort of boggles me that they don’t seem to get that. So later that day, the electrician shows up, and I show him into the room with the fan — and he stops dead in the doorway, gaping.)

Electrician: “HOOOOOLLLLEEEEE…! It’s really hanging by the wires!”

Me: “That’s what I said! About how I said it, too.”

Electrician: “I’ve been doing this 16 years, and about once a month we get a ‘hanging by the wires’ call, and every other time, it’s just been that the canopy that covers up the attachment fell down, but the actual down-rod is still in place. I’ve never seen one before that actually was hanging by the wires.”

Me: “Well, that does explain why the scheduler seemed a lot less bothered than I thought the situation warranted!”

Electrician:“Yeah, they probably thought it was the usual crazy… Uh.”

Me: *laughing* “Oh, no offense. Because clearly crazy customer stories are nothing to do with ME, right?”

(At this point he’s laughing, too.)

Electrician: “Right! You mind if I take a picture before I get started? Otherwise they’re never going to believe this back at the office. It’s NEVER the wiring!”

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