A Complete Ba-SKET Case
(At our store, we have a dish called the Bruschetta (bru-SHET-ta) Chicken Pasta. I am delivering a party their food.)
Me: “So that leaves the Bruschetta Chicken Pasta. Here you go.”
Customer: “I didn’t order no bru-SHET-ta! I ordered a bra-SKET-ta pasta!”
(I turn around and put the item back on the tray, pause, then pick the same bowl up again.)
Me: “Bra-sket-ta chicken pasta. Here you go.”
Customer: “Thank you!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.