A Comedy Of Errors
(There is another concert theater near the one where I work, and we get calls about their performances a lot. Most people just accept their mistake and end the call when we tell them they’ve got the wrong box office, but not this guy.)
Me: “[Theater] box office; how can I help you?”
Customer: “Hi there. I just saw an ad for [Concert] at [Other Theater]. How do I get tickets for that?”
Me: “You’ve reached the [Theater] box office, not the [Other Theater] box office, so you would have to contact them. I believe they also sell tickets on [Popular Ticketing Site] but I’m not certain.”
Customer: “I know you’re not the same theater. Anyway, how much are those tickets?”
Me: “Well, sir, you would have to contact [Other Theater] for that information.”
Customer: “Oh! Well, I just thought that you would know that since you’re in the same area.”
Me: “We’re not affiliated with [Other Theater].”
Customer: “Okay, then. Bye.”
(I wonder if he goes to restaurants and asks about their competitors’ menus?)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?