A Combo Of Errors

, , , | Right | August 29, 2020

I work in a drive-in restaurant as a waitress. The following conversation takes place over a headset while taking an order.

Me: “Thank you for choosing [Restaurant]. My name is [My Name]. May I take your order?”

Customer: “I would like a number one burger.”

Me: “Would you like that with mayo, mustard, ketchup, or the works?”

Customer: “Yes.”

I pause for a moment but press the works on my order pad.

Me: “And would you like to make that a combo today?”

Customer: “No. But I do want onion rings and a large cola.”

I ring the items up and press the combo button to save the customer money. A few minutes later, I take the order out to the customer and read the ticket off to her as we are supposed to.

Customer: “I didn’t want the combo! I told that dumba** that when I ordered it!”

After trying to explain the reason why she got the combo, she refused to accept meal and drove off, nearly running over my foot as she backed out of her parking spot.

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