A Combo Of Errors
(I go to a fast-food drive-thru on a busy Friday night. I order a combo that has a burger, fries, chicken nuggets, and a drink. I say how I want my burger and what I want to drink, and then I pull around.)
Worker: “Your total is [less than it should be].”
Me: “That was for the combo meal?”
Worker: “No, that was just for the burger and the drink.”
Me: “Okay, can you change that to the combo, please?”
Worker: “No, I’m sorry; you are going to have to get back in line.”
Me: “Really? There are, like, four people behind me.”
Worker: “Yes, we can’t change the order here.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.