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A Classic Item In The Racism Catalogue

, , , , , | Right | July 1, 2021

I work in a fairly well-known bookstore chain in my country. I’m a fairly new hire, which means that I don’t have the authority to do some things, like ordering.

I’m standing behind the counter — not at the register because we only have one working and our manager is using it. A customer clears her throat loudly and I look up.

Me: “Sorry, ma’am, but this register doesn’t work. If you wait for a second, my manager can help you with your purchases.”

The manager is of Indian descent and very dark-skinned.

Customer: *Smiles nastily* “Oh, I was hoping you could help me, if you know what I mean.”

Me: *Gritting my teeth* “I can help you find something, sure, but this register doesn’t work. I can’t ring you out.”

Customer: “Oh, that’s okay. I need to find something.”

Me: “Sure, what did you need?”

Customer: “Oh, I want to know about a book in your catalogue.”

Me: “Sure! My coworker can help you with that.”

My coworker is also Indian.

Customer: *Sighs and taps her foot* “Can’t you help me?” *Brandishes a catalogue* “I want to order this book.”

Me: *Internally laughing* “I’m so sorry, but I don’t have the authority to do that. Let me get you my manager.”

I motion as if I’m going to get my manager, literally two meters away, but before I can, the customer huffs and storms out of the shop.

Me: *Under my breath* “And stay out.”

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