A Chequered Credit History
(We had just stopped taking checks the day before. A customer walks in, and starts writing a check.)
Me: “I’m sorry, sir. We don’t accept checks. You can pay with cash, or a debit or credit card.”
Customer: “Do you know who I am? My family has owned ALL of the pharmacies here in town for the last hundred years!”
Me: “I’m sorry, sir. Our system won’t allow checks. You’ll have to pay with another option.”
Customer: “My family has more money than this whole mall!”
(The customer then pulls out a credit card to pay.)
Me: “I’m sorry, sir. Your card was declined.”
(The customer walked out of the store without saying another word.)
Question of the Week
Have you ever served a bad customer who got what they deserved?