A Cheerful Earful
(I have been helping a customer sort out an order and have escorted her to the cashier. I hand her over with a smile and the cashier greets her with a smile.)
Customer: “Everyone here is so cheerful! You are all so very cheerful!”
Me: “Yes, well, we enjoy nice customers like you!”
Customer: “God almighty, what do they feed you?! CHEERFUL Kool-Aid?!”
(The cashier and I continue to smile while the customer pays. As she leaves…)
Customer: “So cheerful… so cheerful… SO CHEERFUL!”
Question of the Week
Have you ever met a customer who thought the world revolved around them?
