A Cent’s Worth Of Satisfaction Is Priceless, Part 2

, , , , | Right | October 10, 2020

Coworker: “Oh, s***, she’s back. [My Name], can you please take over the window?”

Me: “Uh, sure.”

I have just got back for winter break, so I have no idea who she’s talking about.

Me: “Hi! Welcome to [Drive-Thru]; how can I help you?”

The woman in the drive-thru is young, early-to-mid-twenties. She has a lip piercing and is driving with a friend. She orders a few drinks and I make them, no problem, making sure to be extra polite because my coworker is so nervous about her.

She gives me extra change so I will give her back an even number in change, but she gives me the wrong change. I give her ninety-five cents back instead of a round dollar — the right change; she needed to give me an extra nickel.

Customer: “What the h*** is this? I need a dollar back; can’t you count?”

I am super-embarrassed and flustered; I have an order on my headset, we are super busy, and I have fifteen drinks to make.

Me: “I’m sorry, ma’am, if you give me an extra nickel I can call the manager over and reopen the register.”

Customer: “Never f****** mind; learn to count change!”

She drives off. Not even three hours later, she is back, without her friend. I am on the window by then, and I recognize her as I open the window; by then, it is too late.

Customer: “Oh, it’s you again.”

She starts counting out change, slowly. I’m awkwardly hanging out the window, flustered, order in my ear, embarrassed, and angry, but with a huge smile on my face.

Customer: *Looks up* “You can wait!”

She keeps counting out the change, as slow and nasty as she can. She gives it to me and I put it in the till. I hand out her drinks. I can’t be mean, and I don’t want to be quiet, so in the brightest, cheeriest, happiest voice in the entire world, a voice to give a sugar-rush to a chipmunk…

Me: “Sorry about earlier! Have a great day, ma’am!”

Customer: “What a b****!”

Just how horrible of a person do you have to be to get kicked out of a drive-thru? This person got kicked out about a week after I went back to school.

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A Cent’s Worth Of Satisfaction Is Priceless

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