A Catalog Of Impossible Requests
Caller: “You need to fix your webpage!”
Me: “What is the issue you’re having with the site, sir?”
Caller: “You need to make it more accessible!”
Me: “We have a range of accessibility options that—”
Caller: “Not everyone my age has the Internet! You need to make it so people can use your webpage without the Internet!”
Me: “You’d like us to make our website accessible without the Internet?”
Caller: “Yes! And make it like a book! And maybe send it out as a book?”
Me: “We have a catalog that we can—”
Caller: “You’re not listening! Tell your website people that the website needs to not be an Internet thing and it needs to be a book.”
Me: “…yes, sir.”
Caller: “You be sure to tell them!”
Me: “Oh, don’t worry, sir. I’ll be telling everyone.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?