A Catalog Of Errors, Part 7
(I work as a sales rep for a well-known catalogue company. The job involves posting out catalogues and collecting them along with any orders a few days later. The order forms have my contact details on and state which day I will be calling.)
Me: “Hi, I’m the local [Company] sales rep. I’m here to collect your catalogue.”
Woman: “I left it for you, and you didn’t collect it, and so I threw it in the bin, because you didn’t say when you were coming to get it, so it’s in the bin.”
Me: “I believe it said I would be collecting on Thursday.”
Woman: “Well, it didn’t! Look, I’ll show you!”
(She goes off to rummage in her bins and brings me back the catalogue and order form.)
Woman: “There, see?! It doesn’t say Thursday; it only says, ‘[My Name]’!”
Me: “It says it right there.”
(I point to where Thursday is ticked on the sheet.)
Woman: “Well, I didn’t read that!”
Me: “Okay, then. Bye.”
(She scampered away.)
Related:
A Catalog Of Errors, Part 6
A Catalog Of Errors, Part 5
A Catalog Of Errors, Part 4
A Catalog Of Errors, Part 3
A Catalog Of Errors, Part 2
Question of the Week
Tell us about a bad customer who received the most satisfying comeuppance.