A Candy Crush Saga
(Our window displays out in front of the window feature jewelry mixed in with fake candy. My coworker is in the back helping a customer design a new setting for some heirloom stones. I am in the front. A woman enters, her cell phone held in front of her, obviously filming me, a smirk on her face.)
Woman: “I would like to buy some candy.”
Me: “Uh, candy?”
Woman: “You show candy in your window. I want to buy some.”
Me: “I’m afraid that’s not for sale. In fact, it’s plastic; it’s just display.”
Woman: *getting louder* “So you WON’T sell me candy?”
Me: “I don’t have candy to sell.”
Woman: *triumphantly lowers her phone* “Ha! You know I can bring a lawsuit against you for false advertising! I’m going to sue this store for all its worth!”
(At this point, the customer emerges from the back room, smiling.)
Customer: “Ma’am, I truly hope you do try to sue this place. I’m Judge [Name], and I occasionally need a laugh from the bench. And that’s what I would do, laugh you out of the courtroom.”
(The woman turned red and sputtered out that she didn’t think he was a real judge. When he pulled out his card, she slunk out of the door. The judge laughed and shared with us a few stories of crazy lawsuits he had seen, while my coworker finished designing the new piece. The store owner has promised to donate to his re-election campaign.)
Question of the Week
What is the most stupid reason a customer has asked to see your manager?