A Cancer On Society
(Since it’s nearing the Christmas season, we are currently doing donations for a cancer foundation. I lost my grandfather to lung cancer earlier this year.)
Me: “Your total is $[total]. Would you like to donate a dollar to [Cancer Foundation] today?”
Customer: “No, I would not.”
Me: “Okay, no problem.” *hits ‘no’ to proceed to payment screen and am about to tell the customer she can swipe her card*
Customer: “I won’t donate because there’s already a cure for cancer. It’s the biggest conspiracy out there.” *laughs*
(All I could do was just fake laugh, smile, and wish her a good day. If you don’t want to donate, just say no. That’s it!)
Question of the Week
Have you ever served a bad customer who got what they deserved?