A Buffet Of… What?!
Customer: “I want a buffet.”
Me: “Sorry, sir, we’re not a buffet.”
Customer: “Do you know where the closest buffet is?”
Me: “I think there is one down the road; exit and turn left a couple of blocks.”
He goes on his way. About an hour or so later, I get an angry phone call.
Customer: “You sent me to a s*** buffet!”
Me: “Pardon, sir?”
Customer: “The service and food at the buffet were s***!”
Me: “Okay?”
Customer: “You need to compensate me; you told me to go there!”
Me: “Sir, you asked me where the closest one is, and I told you. I don’t owe you anything!”
Customer: “You call that customer service?!”
Me: “You become my customer first, and then we’ll talk.” *Click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
