A Brutal Return
(As an online retailer we send thousands of parcels out every day. Occasionally we make mistakes or have items with small insignificant faults sent back. But this has to be one of the best complaint letters ever received. No name or return address; just a letter that reads as follows, and a small 15cm line of paper that gets peeled off the sticky strip on the parcel when it’s sealed:)
Note: “Hello there, I think you put this in my delivery by mistake. I enclose it here as I do not want your rubbish. Hopefully you have driven to the sorting office to collect it and pay for the stamp I forgot to put on the envelope. #Keepyourtrash #Notimpressed”
(Brutal.)
Question of the Week
Tell us about a customer who got caught in a lie!