A Bounty Of Advice Puts A Bounce In Your Step
(An elderly male customer comes up to me at work and shows me his shopping list.)
Customer: “Do you carry these dryer sheets?”
(He shows me the list, which reads “Bounty sheets.”)
Me: “Sir, Bounty doesn’t make dryer sheets. I think you mean Bounce.”
Customer: “My wife wrote it.”
Me: “Well, I’m sure she just made a mistake.” *I show him our selection of dryer sheets* “As you can see, we don’t carry Bounty. I’m sure she meant Bounce.”
Customer: “Do you think another store would have them?”
Me: “No, sir, I promise you it would be a wasted trip. Bounty doesn’t make dryer sheets. They only do paper towels and napkins. My best guess is that your wife meant Bounce.”
Customer: “Okay, but if she yells at me, I’m blaming you.”
Me: *laughing* “Go right ahead.”
(The customer buys Bounce. I see him a week later.)
Customer: “You were right about the dryer sheets! Thanks for making me look smart!”
(I made a new best friend that day!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.