Dispatch With The Details
Tech Support | Working
| May 2, 2016
(I work in IT. We have to dispatch techs to sites when needed, and I will often send out six to seven techs in a day across the US. I have a coworker approach me about one I had worked with earlier in the day.)
Coworker: “Hey, [My Name], do you remember that dispatch you sent earlier, for that place, about that problem?”
Me: “Well, with all that detail, how could I forget?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.