A Binding Agreement

I worked at Staples. I had a guy come in with a printed copy of his online basket from our website, mostly binders, not yet purchased.

Customer: “I need you to beat this price.”

Me: “I can’t, sir.”

Customer: “You can. I’m a loyal customer and easily spend over ten grand here a year.”

Me: “Thank you, sir, but what I mean is, it’s the same price online and in store because in Canada it’s not legal to have two different prices.”

Customer: “You’re not being loyal to the loyal customer. I deserved to be treated better than that. If you can’t beat that price, then I’ll buy all this online instead.”

Me: *All smiles.* “Perfect! Hope you are satisfied with our online store!”

He looked surprised, looked at the sheet, realized he looked completely stupid, and bought all the d*** stuff in the store.