A Battery Of Charges

(My phone’s battery is broken, so I look up a new battery for the phone online and see that it is currently going for $40 on several different websites. Not wanting to wait for it to be shipped, I decide to go to a local [Brand] store in the mall to see if they have any in stock.)

Clerk: “How can I help you?”

Me: “I need a new battery for [phone].”

Clerk: “Okay, let me see what we have.” *checks computer* “Okay, I see that we don’t have those in stock, but we can get one in for you tomorrow. The only catch is that we have to install it for you.”

Me: *thinking this will be faster than ordering one* “Okay, I don’t see why, but that sounds good.”

Clerk: “Okay, that will be $60.”

Me: “Wait a second. That’s a $40 battery.”

Clerk: “Yes.”

Me: “So, you want to charge me $40 for the battery and $20 to install it?”

Clerk: “Yes.”

Me: “A process that takes literally 30 seconds and I can do myself without any issues whatsoever?”

Clerk: “Yep.”

(I turned around and walked out.)