A Ballooning Crazy Request
(I am working the registers and taking phone calls, when I got the following:)
Me: “Thank you for calling [Store]. This is [My Name]. How can I help you?”
Caller: “Hi, I was wondering what the most durable balloons you have are.”
Me: “Um… I’m not sure what you mean. Do you mean longest lasting?”
Caller: “No, I mean which balloons are the most durable. You know, so they won’t pop easily.”
Me: “Could I ask you what you’re using them for? Maybe I could give you a better recommendation.”
Caller: “Well, my kids got some BB guns for their birthdays, and I need some balloons that won’t pop if they get hit accidentally.”
Me: “So you’re looking for a balloon that can stand up to being shot with a BB gun.”
Caller: “Exactly! Yes!”
Me: “I’m sorry, sir, we don’t carry any bulletproof balloons…”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.